Flood Mitigation

Prepare for flooding

• If you’re about to be flooded
• Protect yourself from future flooding
• Get insurance

Protect yourself from future flooding

Plan how you’ll respond to a flood. Use a template to make a:

• Personal flood plan
• Community or group flood plan – if you’re responsible for an organisation such as a school, hospital, care home or community group
• Business flood plan

Protect your property

You can:

• Get advice from the National Flood Forum about how to protect your property and how much this will cost
• Find flood protection products and services at Blue Pages

You may need permission to do work that will affect the flow of a river or divert flood water.

If you own a riverside property

If you own property next to a watercourse, for example a river, culvert, brook or mill stream, you must:

• Maintain riverbeds and banks
• Not obstruct the water flow

Read guidance on the rights and responsibilities of owning a riverside property.

Further Information

Contact the Environment Agency if you have questions about your responsibilities.

Environment Agency

enquiries@environment-agency.gov.uk

Telephone: 03708 506 506

Minicom: 03702 422 549

Monday to Friday, 8am to 6pm

Find out about call charges

If your property’s next to a canal, Contact the Canal and River Trust to check who’s responsible for maintaining the canal.

If you have a disability or need extra help

Ask your council if you can be put on a list to get extra help during a flood.

Flood line

Telephone: 0345 988 1188

24-hour service

Find out about call charges

Citizens Advice can help make sure you’ll get support if your energy supply is affected.

Ask Flood line to send flood warnings to a friend or relative on your behalf.